Assistant Vice President Digital CX Solutions (architect)

Recruiter:

Dante Personnel

Job Ref:

CPT007344/DW

Date posted:

Monday, December 2, 2024

Location:

Capetown, South Africa

SUMMARY:
AVP/Sr AVP Digital CX- Solutions Lead (Hybrid)
Shift: 9 am to 6 pm
Digital combines domain expertise with key levers like AI, machine learning, generative AI, advanced analytics, automation, workflows, cloud-native, and next-gen solutions to drive digital transformation, reimagine customer journeys, and enable agile, intelligent operations that boost client revenue and profitability

POSITION INFO:
Minimum requirements:

Overall, 10 years plus experience and Min 10 years of hands-on experience in designing CX solutions on an enterprise level or large-scale deployments
Strong expertise in CCaaS solutions like NICE, Genesys, AWS
Strong Technical knowledge and experience in Node.JS, Kafka, Cloud Telephony with RT audio streaming & CTI integrations, JAVA, and Web Socket is a must
3+ years of experience designing and deploying CX solutions like CCaaS, Conversational AI, and Generative AI models
Have a good grasp of both backend and frontend technology and framework e.g. Next.JS, Nest.JS, GraphQL, etc.

Consultant: Debbie Watkyns - Dante Personnel Cape Town
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

Similar jobs you might be interested in:

Assistant Vice President Digital CX Solutions (architect)
Location: Cape Town
Salary:
AVP/Sr AVP Digital CX- Solutions Lead (Hybrid) Shift: 9 am to 6 pmDigital combines domain expertise with key levers like AI, machine learning, generative AI, advanced analytics, automation, workflows, cloud-native, and next-gen solutions to drive digital transformation, reimagine customer journeys, and enable agile, intelligent operations that boost client revenue and profitability
2 days ago

TeamCenter Administrator / Architect
Location: Cape Town
Salary:
A Global International Defense company is seeking an TeamCenter Administrator / architect to join their ranks. This exciting opportunity to join a fast-growing company is located in Cape Town and offers an exciting role in a niche industryCPT | Permanent | On-site | Salary negotiableÂ
6 days ago

Architect / Senior Architectural Technologist
Location: Cape Town
Salary:
23 days ago

Programme Manager - Architect
Location: Cape Town
Salary:
A well-established company based in Cape Town is seeking a highly skilled Professional architect to join their dynamic team as a Programme Manager.Â In this role, you'll be responsible for the managing, delivering, implementation, monitoring and reporting of the WCGDoI programme.
20 days ago

Interior Architect CPT
Location: Cape Town
Salary:
53 days ago

Solutions Architect - Insurance & Presales
Location: Cape Town
Salary:
57 days ago

Project Leader - Architect
Location: Cape Town
Salary:
A well-established company based in Cape Town is seeking a highly skilled architect to join their dynamic team as a Project Leader.Â In this role, you'll be responsible for the managing, delivering, implementation, monitoring and reporting of the WCGDoI programme.
20 days ago

Mechanical Draughtsman
Location: Cape Town
Salary: 18000 Monthly
Join the Heartbeat of Food Innovation!Are you a master of precision, a wizard of design, and a trailblazer in the world of mechanical drafting? If so, we've got an opportunity that's sizzling hot and ready to be served on your career plate!Our client, a pioneering force in the food manufacturing industry, is on the hunt for a Mechanical Draughtsman to ignite their team with creativity and technica...
2 days ago

Mobile Developer – Cape Town /Hybrid – R800k Per annum
Location: Capetown
Salary: 800000
Mobile Developer – Cape Town /Hybrid – R800k Per annum
19 days ago

Senior PHP Software Engineer
Location: Cape Town
Salary:
22 days ago