Assistant Resident Manager

SUMMARY:
An Exquisite Game Lodge is looking for an ASSISTANT RESIDENT MANAGER

POSITION INFO:
The Assistant Resident / Lodge Manager will be responsible for assisting in the overseeing of all departments, operations and day to day running of the lodge. Ensure exceptional guest service, supervise and motive staff and drive the lodge’s quality plan while implementing all required standards.

Candidate Requirements:

• 5 years minimum experience in similar 5-star lodge management position
• Have a Matric/ Grade 12 or similar
• Formal Hospitality Diploma or Degree preferable
• Proven skills & track record in F&B management
• Front office management experience essential
• Be a creative and innovative individual
• Must be experienced in managing, training, cost control and have strong administrative
• Must be able to build relationships with staff, guests and within the community
• Ability to cope well under pressure and be able to multitask well
• Good interpersonal skills and communication with staff and guests
• Have good financial acumen
• Be fully computer literate
• Must be a professional well-presented individual
• Have a good command of the English language – spoken and written
• Be guest-centric ensuring great experiences
• Knowledge of NEBULA & OPERA Systems or similar PMS/POS system required
• Effective leadership & management skills – leading, training and motivating the team
• Must have a Valid Driver’s License and own vehicle beneficial
• Be able to do an onsite interview at the Lodge