Apple Support Engineer

Recruiter:

Network Recruitment

Job Ref:

ITE006625/DEP

Date posted:

Tuesday, February 18, 2025

Location:

Capetown, South Africa

Salary:

200 000 Annually

SUMMARY:
Are you a tech-savvy problem-solver with a passion for Apple products and IT support? Our client is looking for a Support Engineer to join a team in their Cape Town Department.

POSITION INFO:
What’s In It For You?:

Work with cutting-edge Apple technologies
Collaborate with industry experts and grow your IT career
Competitive remuneration and certification opportunities

Key Responsibilities:

Appointment Management – Manage daily schedules, confirm appointments, and ensure timely arrival
Appointment Resolution – Fulfil client requirements, complete documentation, escalate unresolved issues, and ensure payment collection when required
Administration – Submit completed documents, process payments, and manage support tickets efficiently
General – Adhere to company policies, maintain a professional appearance, and deliver top-notch customer service

Qualifications:

Matric Certificate
Apple Support Professional (ASP) Certification
JAMF Engineer Certification (JAMF 100 & 200)
MCNA & MCRE Certifications
Ruckus Support Engineer Certification
Maintain a 20 000-point average in Apple SEED
Valid driver’s license

If you have a service-driven mindset, a proactive attitude, and a passion for delivering outstanding IT support, apply now!

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If you do not receive a response within two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future opportunities.

For more information, contact:
Frankie Deppe

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