Agile Business Analyst

SUMMARY:
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POSITION INFO:

PBT Group is seeking an experienced Business Analyst with strong accounting acumen to plan, design, develop, and launch efficient financial and operational systems supporting core organisational functions across the platform. This role involves direct collaboration with business stakeholders, process analysis, and solution delivery within an agile environment, with a focus on aligning with regulatory and compliance standards.

Key Responsibilities

• Consultation and Solution Design: Work closely with business units to identify and assess business problems and opportunities. Develop solution proposals, build business cases, and provide insights into process improvements.
• Requirements Gathering and Analysis: Elicit, analyse, document, and maintain business requirements, creating functional specifications and ensuring solutions align with business expectations.
• Project Coordination: Organise and plan tasks to ensure timely and successful project delivery, supporting the project management and change management teams as needed.
• Testing and Quality Assurance: Participate in user acceptance testing (UAT) and quality assurance (QA) processes, investigating production incidents, and coordinating with development teams to implement solutions.
• Stakeholder Collaboration: Maintain productive relationships with stakeholders, facilitating workshops, and ensuring transparent communication.
• Reporting and Compliance: Assist in compiling monthly reports and statistics, adhering to industry regulations, and recommending process improvements.
• Industry Knowledge and Innovation: Stay informed on industry best practices and trends within finance, short-term insurance, and digital environments, contributing innovative ideas to enhance processes and technologies.

Qualifications and Experience

• Education: Bachelor’s degree in Business Analysis, Information Systems, Finance, or related field (BCom or equivalent).
• Certification: Business Analysis certification (CBAP or equivalent) is advantageous; agile certification (Scrum, SAFe) preferred.
• Experience:
  • 5+ years as a Business Analyst in Agile environments.
  • 3+ years in finance, compliance, or regulatory settings preferred.
  • Proficiency with Agile tools, specifically Jira and Confluence, is highly advantageous.
  • Workshop facilitation experience with diverse stakeholders, including internal and external teams.
  • Familiarity with short-term insurance industry processes and regulations is a plus.

Skills

• Technical and Analytical Skills:
  • Strong analytical, problem-solving, and customer service orientation.
  • Proficiency in process and software modelling, with knowledge of Atlassian tools.
• Communication and Facilitation:
  • Effective verbal and written communication skills, with the ability to manage conflict and engage stakeholders at all organisational levels.
• Self-Management and Organisation:
  • High degree of self-motivation and organisation, capable of thriving in a fast-paced, dynamic setting.
  • Ability to facilitate workshops, support decision-making processes, and lead actions to completion.

Competencies

• Client Focus: Dedicated to meeting customer expectations and delivering tailored solutions.
• Collaboration and Relationship Building: Skilled in networking and developing trusted partnerships across teams.
• Project Coordination and Innovation: Capable of driving results, cultivating innovation, and applying trend analysis to project planning.
• Resilience and Adaptability: Comfortable with complex, deadline-driven tasks, able to adapt quickly and focus under pressure.