Administrator (12 months FTC)

SUMMARY:

• Responsible for providing administrative support to the team to ensure efficient running of the office.
• To assist the team through planning and coordination of information to optimize workflow procedures in the team.
• To be the point of reference for all queries, requests or issues and be an integral part of the unit.
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POSITION INFO:


• Responsible for providing administrative support to the team to ensure efficient running of the office.
• To assist the team through planning and coordination of information to optimize workflow procedures in the team.
• To be the point of reference for all queries, requests or issues and be an integral part of the unit.

Qualifications:

•    Matric 
•    Relevant Diploma


Skills and Knowledge:

• 2 to 5 years proven Secretarial and Administration experience.
• The following computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel; Outlook
• Knowledge of SAP will be an added advantage

Internal / Operational Processes

• Handle FICA allocations in respect transactions submitted to the Anti-Money Laundering Cluster
• Ensuring efficient and effective administrative functioning of Compliance and Regulatory Affairs Department (CRAD) Effectively manage the administrative and coordination activities within the department.
• Provide administrative support to the HoD and Department, including but not limited to:
  • Quality check all documents issued by the HoD
  • Act professionally as liaison between internal and external stakeholders
• Provide assistance in reviewing EXCO/ Board Sub-Committees/ Board packs to ensure quality and timeous submissions.
• Manage departmental actions to ensure they are implemented
• Ensure that the departmental team members comply with all internal policies and training requirements of the organization.
• Coordinate inputs for all planning and delivery processes relating to the department’s strategy execution
• Type business letters, memoranda and general correspondence for both internal and external purposes
• Ensure that administrative processes are in place in the Department
• Assist the HoD to monitor delivery of key tasks, implementation of actions from Committees or in meetings
• Consolidate departmental reports from team members

Customer Focus Stakeholder Management

• To attend to general correspondence and liaison with internal and external clients (as and when required);
• Manage HoD activities with respect to engaging with stakeholders within organization.

Learning, Leadership People Growth

• Manage own development to enhance own competencies
• Participate in knowledge sharing in the team

TECHNICAL/FUNCTIONAL COMPETENCIES
Administration and telephone skills
Planning and organising skills
Attention to detail
Ability to liaise and engage with both internal and external clients
Customer service skills
Computer proficiency
Minutes taking skills

BEHAVIOURAL COMPETENCIES
Interpersonal skills
Good ethics, integrity and high level of professionalism
Confidentiality because of the nature of the work
Communication skills (both written and verbal)
Ability to multi task and thrive under work pressure





 

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