Account Manager - Africa

Recruiter:

The HR Company

Job Ref:

Dur000280/Kerry

Date posted:

Monday, January 13, 2025

Location:

Johannesburg, South Africa

Salary:

R40 000 CTC including medical aid and pension

SUMMARY:
Our client in the ICT & telecoms industry is looking to appoint an Account Manager based in Johannesburg, to develop and grow their market within the SSA region. Reporting to the National Sales Manager, the account manager will be required to acquire new customers, identify business opportunities, and build strong relationships with existing clients to ensure long-term growth and success.

POSITION INFO:
Key Requirements and Skills:

Matric
Tertiary education in sales advantageous
Own transport
5 years of experience working in a sales driven environment.
Experience working in ICT/Telecoms industry
Strong interpersonal and communication skills
Strong administrative skills
Strong understanding of sales principles and negotiation techniques
Self-motivated, goal-oriented, and capable of working independently or as part of a team

The incumbent must be able to be away from home for a min. of 2 weeks in a 2 month cycle.

Key Responsibilities:

Customer Acquisition and Sales Growth:

Identify and approach potential clients to promote products/services
Develop and execute sales strategies to meet or exceed revenue targets
Present, promote, and sell products/services to prospective customers using persuasive communication and negotiation skills
Negotiate terms, pricing, and contracts with clients to close deals
Address objections and provide solutions to secure customer commitment
Ensure all sales agreements are documented accurately and processed promptly

Market Development:

Conduct market research to identify new business opportunities, industry trends, and customer needs
Build and maintain strong relationships with clients and partners
Analyse competitor activity to develop unique value propositions

Business Development:

Develop and implement strategies to penetrate untapped regions and different sectors or new customers
Work closely with cross-functional teams to align solutions with customer needs and business goals
Monitor and report on competitive market information.
Attend industry events, trade shows, and networking events to generate leads and raise brand awareness.
Effective client account management
Manage the entire sales cycle from prospecting to closing and onboarding new clients
Provide exceptional after-sales service to ensure customer satisfaction and loyalty
Maintain accurate records of client interactions, sales activities, and forecasts using CRM tools

Administration:

Prepare sales reports to track progress, analyse trends, and measure performance against targets.
Provide feedback to management regarding customer needs, market dynamics, and sales strategies.
Maintain accurate and up-to-date records of sales activities on the required reporting systems.
Maintain call reports.

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