Account Manager

SUMMARY:
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POSITION INFO:

Our client, a dynamic and fast-growing market research company, is seeking a highly skilled Account Manager to join their team.

The Account Manager will be responsible for many aspects of research studies, especially client request and reporting. A key function will be to provide support across all projects. This includes insightful and actionable recommendations, ad hoc analysis, mentoring where required and once off project deliverables.

Location: Port Elizabeth/Gqeberha

Job type: Hybrid – Permanent Position

Duties and Responsibilities

• Responsible and accountable for managing the entire client account
• Client request and reporting.
• Developing the existing client account/business and new client business.
• Final check of data delivered to client and manage data queries.
• Compile and analyse the final presentation delivered to client.
• Discuss and agree timing of data delivery to the client.
• Manage and liaise with the internal service departments.
• Complete internal meeting information and feedback as required for the team and attend the meetings
• Resolve client queries.

Minimum Requirements

• Degree-level qualification – Business, Marketing or Research qualification will be advantageous.
• 3 years or more experience in a research environment or client interfacing role is essential
• FMCG, retail, research, or a similar industry will be advantageous.
• Own transport
• Willingness to travel
• Ability to write proposals/reports and present in front of an audience
• Manage and liaise with internal service departments
• Proficiency with MS Office packages is a must – Excellent Excel expertise is required i.e. pivot tables and charts
• Excellent interpersonal skills

Skills Required

• Meticulous attention to detail
• Ability to work under pressure, prioritise and multitask
• Excellent interpersonal skills
• Team Player

Should meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful