Account Manager

Recruiter:

iStaff Recruitment

Job Ref:

CPT000667/CB

Date posted:

Tuesday, February 25, 2025

Location:

Winelands, South Africa

Salary:

Monthly

SUMMARY:
We require a well-rounded Account Manager with experience from the beverage industry to provide technical support to clients on B2C products. You will provide support during all stages of production and assist the various departments with new applications.

POSITION INFO:
Minimum Requirements:

Grade 12
Suitable Food Technology/Science Degree
At least 8 years experience in the food and beverage industry dealing in either an application, production or development position, particularly dealing with beverages (from juices to alcoholic drinks)
Experience formulating compounds
Understanding manufacturing processes
Experience working on SAP
Willing and able to sample alcoholic beverages
Willing and able to travel to various African countries, including throughout SA

Duties and Responsibilities:

Managing projects in partnership with Application and Sales departments, ensuring consistent project oversight.
Providing expert assistance with recipe development and packaging technology.
Serving as a core technical resource for all client projects as needed.
Guiding product development through various stages, working closely with the Sales team.
Providing appropriate product solutions that align with client requirements, considering technical specifications, strategic opportunities, and existing product lines.
Acting as the primary technical contact for clients, handling production and processing inquiries and resolving technical problems at customer facilities.
Assisting select clients with product trials and approvals, and participating in client visits alongside the Sales team.
Identifying and resolving technical issues related to product and production, and streamlining processes at client sites.
Developing technical action plans based on thorough analysis of client production challenges, in collaboration with the client.
Facilitating effective communication within the division and across related departments.
Maintaining detailed records of efficient processes within the company's IT systems.
Developing tailored production procedures and blending instructions based on client needs.
Offering hands-on assistance for internal and external grievances related to on-site manufacturing problems, working alongside the Quality department.
Aiding the business unit's service and solutions efforts within co-packing and bottling operations.
Planning and conducting training sessions for internal staff and external partners, in partnership with technical, sales, and other relevant teams.
Handling and organizing data.

PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable.

Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.

*** In the meantime, please download our

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