Account Manager

SUMMARY:
Our client, a leader in the ICT industry, is now hiring an Account Manager to join their team.

POSITION INFO:
Qualifications Required:
- A Senior Certificate (essential)
- A relevant qualification (preferred)
- A Minimum of 7 years relevant experience in a senior sales position within the Corporate Sector
- Technical Knowledge as per the below Products:

• Product Knowledge including VOIP, Audio Visual, Video Conferencing, WIFI, Networking, Client Computing & Data
• Centre Solutions (Avaya, Microsoft, Crestron, Extron, Poly, CISCO, Huawei, Yealink, Audio Codes, HP, Dell. VM Ware)
• Should have achieved a Target performance of more than 75% over the past 3 Years

• Market the Company, its Products, Solutions, and continuously improve the Client’s perception of the Company
• The Account Manager must have a good understanding of the following:
• Client Organisational Structure, Client Environment, Client decision making process, Client’s KPI’s, Client Projectsand Strategic direction, Client Procurement cycles and processes, Understand the competitive landscape.
• Provide Clients with continuous Product and Solutions updates
• Responsible for the day-to-day management of current Clients, and to generate new business
• Achieve Quarterly and Annual Sales Targets
• Maintain and grow market share within the Corporate Sector
• Provide weekly feedback on pipelines and quotations as well as strategic initiatives for projects
• Conduct and submit monthly sales forecasting
• Update Sales Tools and relevant systems, along with the Customer Information Sheet
• Client calls, physical visits – all clients at least once every weeks, a minimum of 12 Client visits per week
• Client calls: Telephonic – all Clients at least once a week
• Must be able to do daily call planning on all Accounts allocated
• Prepare and provide clients with quotations on request
• Follow up on a bi-monthly basis on quotations (possible and already distributed)
• Ensure the Client is updated on deliveries and order progress as and when needed
• Do deliveries if required
• Provide after-sales support to clients
• Follow up on invoices and payments\
• Attend weekly debtors’ meetings
• Attend product training sessions
• Ensure internal training is up to date on a quarterly basis
• Attend sales meetings & marketing events
• Assistance as and when required with tender submissions
• Ad-hoc requests as and when required

• Own transport
• Fluent in Afrikaans & English (speak & write)