AU Claims Consultant

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT001823/Doret

Date posted:

Wednesday, March 19, 2025

Location:

Stellenbosch, South Africa

SUMMARY:
Claims Consultant (AU/NZ Hours) – Western Cape

Attention all adventure-seeking professionals in the Western Cape!
Are you ready to join a global InsurTech leader and work with customers who live for the thrill of the outdoors? We’re looking for Claims Consultants who are as passionate about providing top-notch service as they are about active lifestyles and adventure.

POSITION INFO:
Your Role in the Team:
You'll be handling end-to-end claims processing, ensuring smooth customer experiences, identifying fraudulent claims, and staying on track with policies and regulations. From the first contact to final resolution, you'll be the go-to person ensuring our clients get the support they need.
â What We’re Looking For:

Experience in insurance, claims handling, or customer service (advantageous!)
A three-year degree (preferred, but not required)
Strong problem-solving skills and a keen eye for detail
Passion for helping people and delivering top-tier service

? What You’ll Do:

Manage claims from start to finish – handling customer interactions, evidence review, and resolutions
Assess and validate claims – ensuring accuracy and detecting fraud
Support the AU/NZ team with your knowledge of insurance and claims processes
Facilitate replacements – ensuring customers quickly receive what they need

? Why Join Us?
â Competitive salary based on experience
â Shift allowance for working AU hours
â Hybrid work setup – WFH 3 days, office in Stellenbosch 2 days
â International exposure – work with a dynamic, global InsurTech team
â° About the Hours:
We won’t sugarcoat it – working Australian hours from the Western Cape is demanding, but if you have the grit and drive, the rewards will be worth it!

Shifts start between 11:30 PM – 1:30 AM and finish between 7:30 AM – 9:30 AM, depending on daylight savings.

? Ready for an adventure in your career? Apply now and be part of a team that understands the thrill of an active lifestyle!

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