AFTERSALES CONSULTANT (SOUTH AFRICA)

SUMMARY:
The Aftersales Consultant is responsible for providing post-purchase support to customers, ensuring customer satisfaction, and managing service inquiries and product issues. This role involves building relationships with clients, addressing concerns, and coordinating with internal teams to resolve issues efficiently.

POSITION INFO:
Qualifications & Experience:
- Experience in customer service, aftersales, or a similar client-focused role.
- Strong problem-solving skills and the ability to handle challenging situations professionally.
- Excellent communication and interpersonal skills.
- Proficiency with CRM software and Microsoft Office Suite.

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