ACCOUNT MANAGER

SUMMARY:
ACCOUNT MANAGER
ADVERTISING -  SPONSORED PRODUCT ADS
CAPE TOWN

POSITION INFO:
Responsibilities:

• Drive adoption of self-service advertising platform for Sponsored Advertising
• Analyze sales metrics and advertising data to identify trends and improve performance
• Offer clear, data-driven insights and recommendations to sellers
• Create media plans for high-spending sellers and explore upselling opportunities
• Coordinate asset collection for campaign execution
• Manage integration of advertising campaigns into the marketing calendar, ensuring effective communication and delivery
• Oversee billing and payment processes for accuracy and timeliness
• Monitor campaign performance, share results, and maintain execution portfolios
• Surpass advertising sales targets consistently
• Develop promotional materials to boost platform adoption among sellers
• Support Marketplace Account Managers with platform usage and issue resolution
• Gather seller feedback to enhance the advertising platform
• Collaborate with the CRM team on case studies to promote tool usage
• Host educational webinars on performance metrics and insights
• Escalate operational issues to technical teams for resolution

• Matric
• Bachelor's Degree or Advanced Diploma
• If the degree/diploma qualification requirement isn't met, at least 5 years of account management experience/exposure (through projects or responsibilities) will be required
• 3 years experience in B2B software or advertising sales (account management)
• Digital Marketing, Advertising and Sales experience (must have)
• E-Commerce experience is advantageous but not required
• Demonstrated ability to consistently achieve sales targets
• Strong track record of internal and external relationship management