1st Line Support - Bookkeeper

Recruiter:

Fusion Personnel

Job Ref:

JHB005259/Court

Date posted:

Thursday, February 6, 2025

Location:

Johannesburg, South Africa

Salary:

35000 Monthly

SUMMARY:
A well-established company in Johannesburg North is seeking a highly skilled Bookkeeper interested in transitioning into user support for financial software

POSITION INFO:
Job Overview:
This role offers an exciting opportunity to apply accounting expertise while gaining valuable experience in technical and client support. Training will be provided on the relevant software.
The purpose of the role is to log, respond to and resolve customers' financial queries and problems related to products and services

Requirements:

Experience in Bookkeeping as well as an aptitude for learning new software
Matric or equivalent qualification
Qualification or Certificate in Bookkeeping or IT Support beneficial

Duties:

Log cases specific to Bookkeeping
Troubleshoot and resolve incoming support cases
Investigating cases in terms of Bookkeeping
Analysing and troubleshooting basic IT Software issues

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