1st Line Network Support Engineer

Recruiter:

BOSS Consult

Job Ref:

4077366446

Date posted:

Monday, August 26, 2024

Location:

Pretoria, South Africa

SUMMARY:
-

POSITION INFO:

On-Site Support: Visit client sites twice per week in Pretoria and MTN Roodepoort

to perform daily health checks and high-level inspections of firewalls and APNs.
Monitoring & Reporting: Proactively monitor network links, report on Link QOS
parameters, and ensure optimal performance of the network infrastructure.
Network Management: Perform high-level checks and maintenance on firewalls,
and manage APN configurations.
Technical Support: Provide 1st line technical support, troubleshooting network
issues as they arise

Qualification: Network qualification, such as CCNA, is required.
Technical Knowledge:
Understanding of MPLS, SDWAN, BGP, and routing protocols.
High-level understanding of firewalls and APN configurations.
Experience: 2+ years previous experience in a network support role is essential.

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