1864 IT Operations Expert

Recruiter:

Imizizi

Job Ref:

JHB000774/NT

Date posted:

Tuesday, January 21, 2025

Location:

Menlyn, South Africa

SUMMARY:
Our client is seeking a highly qualified IT Operations Expert with a degree in Information Technology, an ITIL IT Service Management Certification, and a minimum of 7 years of IT experience, including mandatory Agile working experience.
The position is scheduled to begin 01 March 2025. Applicants must be based in Gauteng or willing to relocate.

POSITION INFO:
Role and Responsibilities:

Support the feature teams with all start up/release management related tasks
Supports management and product owners with ordering and managing of infrastructure
Co-ordinate change requests for infrastructure related topics.
Participate in all initiatives to ensure compliance within the Domain and Product environment (YPA & Product Depot)
Monitor and report on monthly KPI achievement
Setup and manage team standby rosters
Available to act as Major Incident Manager for ZA HUB Aftersales incidents
Ensure stability and availability of applications for customers

Skills Requirements:

Excellent skills in the Agile Tool Chain (JIRA, Confluence, X-Ray, Bit-Bucket) to the level of providing advanced hands-on coaching in these components
Solid IT Infrastructure knowledge, such as PostgreSQL, Payara, Glassfish
General understanding in various Cloud solutions, such as AWS and serverless computing and architecture implementation
General IT Security compliance understanding
In-depth knowledge of BMW’s Problem, Incident, Change Management processes and tools
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous skills requirements:

Working experience in Agile scaled models (e.g. Nexus, LeSS, SAFe)
General Test Management understanding
Technical ability to interpret Architecture layout designs such as Conceptual, Functional and executions view
QlikView Operations KPI knowledge (advantageous)
General process understanding, or the ability to understand various business and technical processes
Advanced project administration skills
Business management skills
Strong knowledge of implementing Agile concepts & principles in IT projects (entire SDLC)
Configurations Management, Technical as well as Business Management

If you are a driven professional with the required qualifications and experience, we encourage you to submit your CV. Kindly note that if you do not hear from us within two weeks, please consider your application unsuccessful.

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